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Orders Status And Tracking

Get your common ordering frequently asked questions answered by our expert operations department

A confirmation email will be sent to the email inputted to state that your order is being packaged and in process to be shipped

Our courier will await you to check if the items inside your package are all correct in quantity and color

Shipping is available all throughout Egypt within all regions

You will be able to track your order with the shop app directly linked to your Shopify order

To exchange an item it must be of the same product category if not you will need to place a new order.

If an item sent for exchange is worn or damaged you will have to repay the item, there will be a an email contacting consumers for further discussion.

Exchange funds will be taken care of by absolve if we were mistaken in your order other than this reasoning you will be asked to pay another delivery deposit for the courier service.